Who This Applies to: Account Managers, Account Directors, Group Directors with support from the Activation Leads
What’s New: It is important to stay ahead of the contract renewal, so tasks will be triggered through nova Power View into Asana (GD + AD + AM will receive a notification) to ensure the entire team begins the contract renewal process in a timely manner.
Reminder: Notify your client 2 months before notice is required to begin discussions and plans for upcoming contract renewal. If you see an opportunity to roll a service expansion conversation into a renewal, that's a great time to do so!
Where to Find the Details: Full Contract Renewal Process SOP
Examples of Partnership to Date recaps and strategy planning decks can be found in the Client Management Deck Repository.